Focusing on Internal and External Customer Experience Featuring Samantha Hanson - featuring Samantha Hanson, CAO of North Memorial!

Most companies look at customer experience and at employee experience. The best companies look at how they are connected.  Understanding the drivers of engagement, relationships, and results for both internal and external customers is critical.  Join us to learn how North Memorial created an integrated campaign highlighting what makes North Memorial a great place to work and a great place to receive care.